The Hart Surgery

The Hart Surgery

York Road, Henley-on-Thames, Oxfordshire, RG9 2DR

It's Thursday 4:19 AMSorry, we're closed. Please call 111 if you need medical advice or think you may need to see a doctor or 999 if you need URGENT medical assistance.


Telephone: 01491 843200

Repeat Prescriptions

Prescriptions can be requested in five ways:-

Patient Access               

  1. Patient Access Website (this is run by a separate company to The Hart Surgery but our reception desk can set you up with this). This has the advantage of displaying all the medication you are currently on and gives access to your medical records too.
  2. Email direct to the prescription desk. Please email with your name, DOB, medication required and which pharmacist you would like your prescription to be sent to (or you can collect from the surgery).
  3. Popping a written request or prescription tick list into the box on the reception desk at the surgery.
  4. Asking your preferred pharmacy to request medication on your behalf.
  5. By completing the form below.
  • If there are any problems with issuing your prescription, we may call you to let you know.
  • Please give an email address if you would like confirmation of your order or would like to be contacted this way about your prescriptions.
  • Use the "+" key on the right hand side to add multiple medication requests.
  • If you would like to pick up your medication direct from a pharmacy please let us know which one. If you are already signed up for the electronic prescribing service and we already know your nominated pharmacy there is no need to fill in this field unless you wish to change your nominated pharmacy.

We DO NOT take prescriptions over the phone except in exceptional circumstances and only by prior arrangement.

We advise that you allow 2 working days for prescription requests to be actioned; this may be longer if there is a query regarding your medication request, or it is not a repeat medication.

The Hart Surgery can send medication requests directly to your chosen pharmacy using EPS (Electronic Prescription Service). This is safe and confidential and a convenient way for you to collect your medications without having to visit the surgery first to pick up a prescription. Please let the prescription desk know your preferred choice of pharmcist.

As of December this year, we will not be able to fax any prescriptions due to new NHS guidelines, therefore, urgent requests will have to be collected from the surgery.

The prescription telephone line is open for queries between 10am – 12pm and 2pm – 4pm, please call the surgery on 01491 843200 and press option 3.

There is a prescription clerk in the surgery between 8:30 and 4:30 each day.

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Opening Times

  • Monday
    8am - 6.30pm
  • Tuesday
    8am - 6.30pm
  • Wednesday
    8am - 6.30pm
  • Thursday
    7am - 6.30pm
  • Friday
    8am - 6.30pm
  • Saturday
  • Sunday