The Hart Surgery

The Hart Surgery

York Road, Henley-on-Thames, Oxfordshire, RG9 2DR

Current time is 03:11 - Sorry, we're closed


We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint and if this is the case we wish to know about it.  The Hart Surgery follows the NHS complaint procedure and if you should want to make a formal complaint then please do contact Sarah Moberly, the Practice Manager in writing either by letter or email via . We take all complaints seriously and will get back to you when we have investigated the matter.

If you feel you do not want to complain directly to us then you should contact NHS England who is responsible for purchasing primary care services ie GPs.  You can do this by contacting

The Complaints Manager

NHS England

PO Box 16738

Redditch B97 9PT

or via email  If you are unhappy with the outcome of your complaint you can refer the matter to the Parliamentary and Health Service Obudsmand who is independent of the NHS and government.

The Parliamentary and Health Service Ombudsman

Millbank Tower

Millbank, London SW1P 4QP

Tel 0345 015 4033

Change your Contact Details

Friends & Family Test

  • We would like you to think about your recent experiences of our service.

Opening Times

  • Monday
    08:00am until 18:30pm
  • Tuesday
    08:00am until 18:30pm
  • Wednesday
    08:00am until 18:30pm
  • Thursday
    07:00am until 18:30pm
  • Friday
    08:00am until 18:30pm
  • Saturday
  • Sunday