The Hart Surgery
York Road, Henley-on-Thames, Oxfordshire, RG9 2DR
Current time is 14:59 - We're open
Telephone: 01491 843200The Hart Surgery no longer accepts emails from patients. Please use eConsult.
Latest News (click title to open):
Covid Vaccination Program
STOP PRESS: (updated 19th October)
- We have plenty of Pfizer vaccine in stock but are not expecting any more Astra Zeneca.
- We can give Pfizer as a second dose to those who have had Astra Zeneca as a first dose initially or you can book at a mass vaccination centre who may have limited supplies of Astra Zeneca.
- The NHS App is not currently pulling in recorded booster doses nor are patients records being auto-updated with booster information. This is a national problem which we are hoping NHS England will fix soon. You should be see your booster or third vaccanation in the patient record section of your App if your online access is enabled for that feature. If it is not enabled and you would like it to be, please contact us.
- We are not able to vaccinate 12-15 year olds who missed the vaccination clinic held at their school. The school nurses are the ones to get in touch about this. We believe they will be holding catch-up clinics towards the end of the year
The NHS in Oxfordshire has started delivering COVID booster jabs to people in eligible groups. You will be contacted about your booster vaccination when six clear months have passed since your second COVID vaccination. We cannot give boosters earlier than 6 months after the 2nd vaccinations.
Patients groups eligible for the booster include:
- people living in residential care homes for older adults
- all adults aged 50 years or over
- frontline health and social care workers
- all those aged 16 to 49 years with underlying health conditions which put them at higher risk of severe COVID-19, and adult carers a
- dult household contacts of immunosuppressed individuals
We are still keen to book patients in for the second dose who have not yet had it and it is past 8 weeks after their first dose. Note that healthy 16 and 17 year olds are only eligible for one dose
We are giving third doses, 6 weeks after the 2nd vaccination for those who are Immunocompromised or who live in their household. Many of these patients. We will do our best to identify patients to whom this might apply as are some specialist consultants who may contact you to suggest you obtain a 3rd dose. If we haven’t contacted you and you believe you may fall into this small category of people, please contact us.
Problem with the NHS App
If you had your vaccination at the surgery and your vaccination is not appearing on the App please email email@example.com and we will do our best to help. We can also help if your query relates to personal information which is incorrect on the patient record (e.g. name, address).
If you had your vaccination elsewhere and you have missing or incorrect COVID-19 vaccination data on your NHS app please call 119 and ask the agent to make a referral to the Vaccine Data Resolution Service (VDRS).
The service has been set up to resolve missing or incorrect vaccination records for people vaccinated in England who have a current NHS number and are registered with a GP practice in England. The VDRS team will call you back within five working days to discuss your records.
However, please note 119 and VDRS call agents do not provide clinical advice and cannot help at this time with queries related to vaccinations received overseas.
The NHS App is not currently pulling in recorded booster doses nor are patients records being auto-updated with booster information. This is a national problem which we are hoping NHS England will fix soon. You should be see your booster or third vaccanation in the patient record section of your App if your online access is enabled for that feature. If it is not enabled and you would like it to be, please contact us.
NHS App/ NHS Passport
- We would encourage all our patients to download the NHS App or use it via a web browser. (see https://www.nhs.uk/nhs-app)
- The App will give you access to your ‘Covid Passport’ proving that you have been vaccinated as well as allowing you to book or rearrange appointments, order repeat medication or view your medical record. It is a separate system from the website used to book appointments at mass vaccination sites which the Hart won’t show up on.
- If you have not registered for online services before, the App may ask you to take a photo of your passport or driving license for verification. Despite it telling you it may take up to a week to verify, in our experience it usually only takes an hour or two.
- Troubleshooting: If you have any glitches with the app, email firstname.lastname@example.org and we can reset your online access account at our end. If you have not used any form of online access before and would like us to set you up, please email or send a copy of your photo ID such as a driving license or passport as we are obliged to verify your identity.
- If you have had one or both vaccinations abroad and send us proof, we can add the information to your medical record. However only vaccinations given in the UK will show up on your NHS App Covid Passport (although they will show up on the medical record section of the App).
Information About your Covid Vaccination
Please see here for a copy of the leaflets you should read about your Covid Vaccination.
If you are under 30 or have a history of blood clotting the current guidelines are that you should have the Pfizer or Moderna vaccinations rather than the Astra Zeneca one.
For more advice and questions concerning blood clotting click on the leaflet below.
Declined, Postponed or Currently Abroad
If you have decided you want to wait to have the vaccination or are stuck abroad and unable to have it at the moment, the onus is on you to contact the surgery when you are ready to have the vaccination as we do not have the resources to keep checking. Thank you for your understanding.
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08:00 until 18:30