EConsult

ANY ECONSULTS REQUESTED AFTER 4:30PM MAY NOT BE LOOKED AT UNTIL THE NEXT WORKING DAY.

What is eConsult?

EConsult is an interactive online form which patients fill in when they wish to contact the surgery. Whether you need help with an administrative matter (eg sick notes, insurance forms and letters or requests for copies of records), have a prescription enquiry or wish to ask a GP or nurse a question, this is the quickest way to get help from us. EConsult was written by GPs for GPs and will ask you questions appropriate to your query to make sure that we have all the information we need to provide the help you need. Please click on one of the links below.

We will look at all econsults received before 4:30 on the day and will aim to respond to those by the end of the day. Any submitted after 4:30 may not be looked at until the next working day SO SHOULD NOT CONTAIN REQUESTS FOR AN URGENT CONSULTATION.

• Use eConsult for online information about common problems – search by condition, symptom or topic (available 24/7)
• Use eConsult to get advice for a non-urgent condition from a Hart GP or clinician (available 8am – 6.30pm during opening hours)
• Use eConsult to submit blood pressure readings or complete a review

Why have the surgery introduced eConsult?

Each year all surgeries have to sign a contract with the NHS agreeing to provide primary care (GP) services to the public. Each year the contract introduces new initiatives or hoops we must jump through which we are obliged to carry out. From 1st April, it is part of our contract that we must use an approved eConsult provider to provide eConsultations.